Billing & credits
Understand AI credits, the broadcast wallet, and how to pay and get GST invoices.
5 min read
Two separate balances
- AI credits cover agent replies, knowledge lookups, and automations. Your plan includes an allowance you can track from billing settings.
- The broadcast wallet is separate and pays for WhatsApp campaign messages, charged in paise.
Plans & payment
- Start on the free plan, then upgrade as volume grows. Some features (like premium Visual Commerce) unlock on higher plans.
- Payments run through Razorpay / Stripe. GST-compliant invoices are generated for your records.
You can top up credits without changing your plan when you have a busy month.