Train your agent
Feed the agent your real business knowledge so it answers accurately instead of guessing.
7 min read
How knowledge works
BodhX uses a retrieval knowledge base (RAG). When a customer asks something, the agent looks up the most relevant pieces of your content and answers from them — so it quotes your prices and policies instead of inventing them.
Add knowledge
- 1Open the agent's Memory.
- 2Crawl your website, or upload documents like brochures, FAQs, and price lists.
- 3Run Train so the content is indexed.
- 4Watch the RAG readiness indicator — 'Healthy' means the agent has enough to answer well.
Short, well-structured pages retrieve better than one giant document. Split FAQs and price lists into clear sections.
Shape behaviour with VIBE
Use the agent builder chat (VIBE) to change instructions in plain language — tone, rules, offers, and the first message. Every change is testable side-by-side in the Playground before it goes live.